Amazon quietly shortchanging the charity of your choice 

Know how Amazon Smile sends 0.5% to charity?  Not if you use the Amazon app.  One of the pleasures of Amazon is how you can designate 0.5% of your purchasing to go to the charity of your choice. 0.5% is not much but like investing, it can add up over time.  The 0.5% does not increase your purchase price, all the prices are, at least as far as I know, the same on amazon as they are on, which is the website you have to go to if you want the 0.5% gifting.  Lately, I've been using the free and much more convenient Amazon Shopping App on my smartphone instead.  Why?  Because the app does a much better job telling me through my smartphone when a package gets shipped, when it's coming, and when it's been delivered.  So I blithely thought 0.5% of my purchases made on their app were also going to charity.  It turns out that's not true.  I think this is sneaky and unnecessary.  Amazon should put their money where their mouth is and enable their Amazon Shopping App to also send 0.5% to a customer's designated charity.  Do you agree?  Tell Amazon by calling them at 1 888 280-4331.  (Warning, be prepared to be placed on hold and then hung up on, as I was, by a well-meaning customer service agent, after 11 minutes on hold.)  If you can think of a better way to get them to change, let me know here.

This screenshot from my Amazon account from October 23, 2016 shows how very little money has actually supported charity and states that no purchases from the app will go to the charity.

There is a workaround: using your phone's web browser, go to, and not the shopping app, to shop (the shopping app will still record your purchases and notify you).  It still would be interesting to know why it's necessary go through the fuss of firing up the browser and typing in "smile.." when Amazon could just as well enable their app to automatically support the charity.  

posted October 23, 2016 5:07 pm, revised October 27, 2016 7:46 pm, November 23, 2016 5:28 pm

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